Privacy Policy

Effective Date: May 21, 2026

We build local visibility. We do not build data-selling empires. This Privacy Policy explains exactly what happens to your information when you visit gmbvisibilityexperts.com, submit your Google Business Profile for an audit, or read our map pack strategies. We handle your data with the same strict discipline we apply to local SEO campaigns. Transparently. Directly. Without the corporate double-talk.

Read this document. It outlines what we collect, why we need it, and how we protect it.

Information We Collect Directly From You

When you interact with our agency, you hand over specific details. We require this information to do our jobs. We cannot audit your proximity signals or check your citation consistency without knowing exactly who and where you are.

Contact Information: When you fill out a form, we collect your name and email address. We use this to reply to your inquiries.
Business Details: We ask for your business name, exact physical address, and phone number. This is your NAP data. We need it to analyze your current local search footprint.
Profile URLs: You provide links to your Google Business Profile or website. We use these to run our initial teardowns and identify ranking friction.

If you become a client, you grant us Manager access to your Google Business Profile. This gives us visibility into your customer reviews, search query insights, and photo views. We treat this access with extreme prejudice. We do not alter your primary owner settings. We do not export your customer lists. We use this access strictly to execute the campaign.

Information We Collect Automatically

You browse our site. Our servers log standard technical details automatically. This happens on every website you visit.

Device Data: We log your IP address, browser type, and operating system.
Usage Metrics: We track which case studies you read, how long you stay on our citation building guide, and which links you click.
Referral Sources: We note whether you found us through a Google search, a social media link, or a direct URL entry.

How We Use Your Data

We collect data to run a highly specific local SEO agency. We do not collect it for the sake of hoarding information.

First, we use it for service delivery. If you ask for a GBP audit, we use your submitted URL to analyze your Q&A section, review responses, and category selections. We process your NAP details to check your consistency across 50+ local directories. Without this data, our analysis is worthless.

Second, we use analytics to improve content quality. This is an operational reality. We watch the metrics. If we publish a guide on optimizing your GBP Q&A section and the average time on page is twelve seconds, the content failed. We use Google Analytics to identify these blind spots. We rewrite the failing pages. We add high-resolution details about capturing featured snippets. We track your behavior strictly to make this website a sharper tool for your business.

Third, we use your email to communicate. We send your audit reports. We send project updates. We answer your specific questions about review velocity. We do not blast your inbox with daily generic marketing.

Cookies and Tracking Technologies

We use cookies. These are small text files dropped on your device. They remember your preferences. They tell us if you have visited before.

We run Google Analytics and Google Search Console. These tools show us aggregate traffic patterns. They highlight the search queries that brought you here. We look at the noise and find the signal. We see the data trends, but we do not see you as an individual in these reports. We use this information to understand which local SEO topics actually matter to our readers.

We also use functional cookies. These keep the site running smoothly. They prevent you from having to dismiss the same popup notification three times in one session.

You can block them. Check your browser settings. Turn them off entirely. The site will still work, though some contact forms might load slower.

Third-Party Data Sharing

We do not sell your personal information. Ever.

We share data strictly with operational partners. Our business relies on specific software infrastructure to function. Our email service provider needs your email to send you the audit report. Our CRM stores your business address so we can track your map pack ranking progress over a 90-day sprint. Our rank tracking software processes your business name to monitor your local positions.

These providers have their own strict privacy standards. They cannot legally mine your data for their own campaigns. They act strictly as processors for our agency.

We will share data for legal compliance. If a court orders us to hand over server logs, we comply. That is the reality of running a legitimate business.

Data Retention

We keep your information only as long as necessary.

Active clients stay in our database indefinitely while the campaign runs. We need your historical ranking data to show X to Y position improvements. We need a record of which citations we built last spring to avoid duplicating work this season.

If you request a one-off GBP audit and never hire us, we purge your specific business details after twelve months. Stale data helps no one. It just creates unnecessary liability. We delete old emails. We clear out inactive CRM profiles.

Your Data Rights

You own your information. You have specific rights regarding how we handle it.

Right to Access: Ask us what we have on file. We will send you a complete export of your profile.
Right to Deletion: Tell us to erase your data. We will wipe your name, email, and NAP details from our active CRM.
Right to Correction: If you move your HVAC business across town, your address changes. Tell us. We will update your records. Accurate data is the foundation of local SEO. It is also the foundation of good business practice.

To exercise these rights, email us directly. We process these requests within seven business days. No friction. No endless automated loops.

Security Measures

We protect your data aggressively. We use standard SSL encryption across the entire domain. Your contact form submissions are encrypted in transit.

We restrict internal access. Only team members actively working on your local SEO campaign can view your specific business details. We enforce two-factor authentication on every internal tool we use. Our CRM, our email provider, our local rank trackers. We do not share passwords over chat applications. We use encrypted password managers exclusively.

No system is flawless. We take security seriously, but internet transmission carries inherent risk. We cannot guarantee absolute invulnerability. If a breach occurs, we will notify you within 72 hours. We face reality head-on.

Links to Other Websites

We link out frequently. We reference Google’s official documentation. We point to local directory lists. We link to specific review management tools we have tested and verified.

Once you click those links, you leave our jurisdiction. We do not control their tracking scripts. We do not control their data collection methods. Read their privacy policies before handing over your credit card or business details. We are not responsible for how third-party sites operate.

Children’s Privacy

This site is for business owners and marketing directors. We talk about map pack dominance, proximity signals, and citation audits. We do not target anyone under 18. We do not knowingly collect data from minors. If we discover we have inadvertently collected data from a child, we delete it immediately from all our systems.

Changes to This Policy

Google updates its algorithm constantly. We update our practices to match. When our data handling methods change, we update this page.

We will post the revised policy right here. The effective date at the top of the page will reflect the latest revision. We do not send out mass emails for minor typographical updates. Check back here if you want to stay informed about our current data practices.

Contact Us

Questions about this policy? Ask us directly. We do not hide behind automated ticketing systems.

Email us at [email protected].

We monitor this inbox daily. You will get a response from a real human on our team within 48 hours. We handle privacy concerns with the exact same urgency we apply to a suspended Google Business Profile.